CULTURE OF ONE

What we do — a plain-English brief for insurance purposes

Culture Of One Pty Ltd (ABN 44 687 909 155) is a business advisory practice for allied health clinic owners. This page describes every activity stream so cover can be matched to what the business actually does.

Prepared July 2026 · Owner-operated, no employees · Revenue ≈ $150k, ~79% one-to-one advisory · Clients Australia-wide, typically $1M–$9M practices

Activity streams

1 · Private advisory

Ongoing one-to-one advisory to clinic owners: profitability, pricing, team structure, remuneration design, growth strategy. Twelve-month engagements on written terms, delivered by video. This is the core of the business.

2 · Group programs & workshops

Group coaching programs and online courses (community platform + Zoom), plus paid live workshops — online, occasionally in person.

3 · Management reporting tools built for advisory clients

Software we build and run to analyse a client's own data, delivered back to that client as management information:

Billings-vs-payroll analysis. Ingests the clinic's practice-management billings and payroll data; computes clinician cost-to-billings ratios and forward projections. Delivered as a secured, per-client web dashboard (access-gated, email-verified login).

Award-economics modelling. Pay-structure and wage-rise modelling referencing the Health Professionals and Support Services Award. Always positioned as management information — never a legal or compliance determination; clients verify with their own HR adviser or employment lawyer before implementing.

Sellability / exit-readiness analysis. Indicative, management-information-level views of what a clinic would look like to a buyer. No formal valuations — those are referred to qualified valuers.

Live public example of the tooling style: clinic advertising ROI calculator — a free interactive calculator; client dashboards use the same approach with the client's own data, behind access control.

4 · Planned: paid self-serve calculators (Aug–Sep 2026)

A browser-based software product: award-rate calculators sold to clinic owners (wage by classification and year, new-grad cost, hire-cost curve, progression), covering the award's 2026–2030 phase-in. The customer operates the tool themselves — we give no individual advice. Access is gated behind click-accepted written terms: management information only, no individual determinations, independent sign-off required before implementation, liability cap.

This is a software product sold for a fee, not advice inside an engagement — flagged separately so it can be underwritten correctly.

5 · Content marketing

Email list, social media, YouTube, paid ads, and free educational explainers used as lead magnets. Informational only, with disclaimers.

Where AI and data sit

What the business does not do

Cover being sought

CoverLimitDriver
Professional indemnity$2M–$5MAdvisory plus the reporting tools in stream 3 — the wording's "professional services" definition needs to capture both. The stream-4 software product may need technology/products cover — open question.
Public liability$10M–$20MOccasional in-person workshops
Cyber$250k–$1MClient billings + payroll data held on our systems; third-party cover needed
Shane Gunaratnam · Director, Culture Of One Pty Ltd · shane@cultureofone.com.au · 0435 004 231 · cultureofone.com.au